Privacy policy

Privacy Policy

Effective Date: April 5, 2026 Last Updated: April 5, 2026 Contact Email: glowpro.pk@gmail.com

At GlowPro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.glowpro.pk or purchase our IPL beauty devices.

1. Information We Collect

To provide you with a premium shopping experience, we collect:

  • Direct Information: Name, shipping address, billing address, phone number, and email.

  • Order Details: Products viewed, items in cart, and purchase history.

  • Technical Data: IP address, browser type, and device information collected via cookies.

  • Payment Data: We use secure third-party processors. GlowPro does not store your credit/debit card details on our servers.

2. How We Use Your Information

We use your data for legitimate business purposes:

  • Order Fulfillment: Processing payments, arranging nationwide/international shipping, and handling returns.

  • Customer Support: Responding to warranty claims and technical queries.

  • Personalization: Tailoring our beauty tech recommendations to your preferences.

  • Marketing: Sending updates on new launches or "Girl Math" deals (only with your consent).

3. Data Security & Protection

GlowPro employs robust technical measures to keep your data safe:

  • SSL Encryption: All data transfers are encrypted to prevent unauthorized access.

  • Secure Servers: Your information is stored on secure industry-standard servers (Shopify).

  • Restricted Access: Only authorized team members involved in fulfillment or support can access your contact details.

4. Cookies & Tracking

We use cookies to:

  • Remember your login and cart items.

  • Analyze website traffic to improve our UI/UX.

  • Show you relevant advertisements on social media platforms.

  • Note: You can disable cookies in your browser, but some website features may stop working.

5. Data Sharing

We do not sell or rent your personal data to third parties. We only share information with:

  • Service Providers: Logistics partners (for delivery) and payment gateways.

  • Legal Compliance: When required by Pakistani law or government authorities (PECA 2016).

  • Business Transfers: In the event of a merger or brand restructuring.

6. User Rights

Under Pakistani data protection principles, you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to update inaccurate information.

  • Deletion: Request that we erase your personal data (subject to legal record-keeping requirements).

  • Opt-out: Unsubscribe from marketing emails at any time.

7. Children’s Privacy

GlowPro products and services are not intended for children under the age of 16. We do not knowingly collect information from minors.

8. Updates to This Policy

We may update this policy to reflect changes in our practices or regulatory requirements. Any updates will be posted here with a revised "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Trade Name: GlowPro Email: glowpro.pk@gmail.com WhatsApp/Phone: +92 335 4853838 Address: GlowPro.pk, Rawalpindi, Pakistan